Patient Record
Sharing Your Medical Record
Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, hospital and other secondary care providers in order to give clinicians access to the most up to date patient information.
The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.
e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.
Accessing your medical records and booking appointments on-line
To access the SystmOne on-line portal, click here.
You can access key parts of your medical record on-line, including test results and medications through the portal. You can also book apppointments through it.
You'll need to register for the portal in the surgery so that we can verify your identity and provide you with a secure password. Please ask at reception.
Accessing someone else's information
As a parent, family member or carer, you may be able to access services for someone else (with their consent). We call this having proxy access. registered with us.
To requests proxy access:
- Via your SystmOne online account
- Collect a proxy access form from reception from 8.30am
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
Privacy Notice
Changing your contact details
To update your name, address, phone numbers, email address etc.:
- Update through your systmOne online account
- phone or visit the surgery from 10am to 6pm
Change of address
If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery.
> Check you are in our catchment area
Changing your phone number or email address
You will need to show us identification before we can change your phone number or email address.
Changing your date of birth or name
You will need to show us proof that you have changed your name or date of birth. This could be a marriage or civil partnership certificate, deed poll or birth certificate.